Shipping policy

Shipping & Delivery Policy

At [Your Brand Name], we carefully pack every order and work with trusted courier partners to get your products to you safely.

Delivery Timeline

  • Orders are generally delivered within 7 working days from the date of order confirmation.

  • Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

  • Once your order has been shipped, you may receive tracking details so you can follow your package.

Courier Responsibility

Once your order has been handed over to our courier partner, the package is under the responsibility of the courier/logistics service.

We are not responsible for delays, loss, theft, damage, incorrect delivery attempts, or other issues caused by the courier after the package has been dispatched. However, if you experience a courier-related issue, please contact us and we will do our best to assist you and coordinate with the courier service where possible.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact information. We are not responsible for failed or delayed deliveries caused by incorrect or incomplete address details provided by the customer.

Delivery Delays

In exceptional circumstances, delivery may take longer than 7 working days. Such circumstances may include extreme weather, natural disasters, strikes, public holidays, courier disruptions, or other events beyond our control.

If your order has not arrived within the expected timeframe, please contact our customer support team with your order details.

Thank you for shopping with radioze